Your satisfaction is the core of everything we do at Riwayat.

💰 When Do We Offer Refunds?

Refunds are only offered in rare, valid cases, such as:

• Product not delivered after confirmed payment

• Wrong item sent and no replacement is possible

• Product damaged and customer chooses refund over replacement

🔄 How Refunds Are Processed

• Refunds are issued via bank transfer or digital wallet within 5–7 working days of approval.

• We may request photo/video proof to process your claim smoothly.

🚫 No Refunds In Cases Of:

• Opened or used items

• Change of mind

• Late complaints beyond 48 hours of delivery

📩 Contact Us

To request a refund, email us at riwayat533@gmail.com with your order details and issue